Provider Portal
To check a claims status, enter NaphCare’s Provider Portal. The Provider Portal provides 24-hour access to:
- Claims status
- EOP reprints
- Other claims-related information
To access the Provider Portal, you will need to complete the Provider Portal Access Form. Email the completed form to provider.portal@naphcare.com or via fax to 205.545.9470.
Need help?
If you are having trouble accessing the Provider Portal, please email provider.portal@naphcare.com for support.
If you have further questions or need additional support, please check out our FAQs for more information.
Frequently Asked Questions
Claims Dispute/Appeal
Claims Status
You can submit claims and review status through the Provider Portal.
Claims Submission Information
NaphCare’s National Payer ID is 58182 for electronic submission of claims (through your clearinghouse). You can submit claims and review status through the Provider Portal.
Claims Support
For additional support on Provider Portal issues, please email provider.portal@naphcare.com. Claims questions should be directed to provider.relations@naphcare.com.
Direct Deposit
You can download the Direct Deposit form on the Provider Portal to set up your direct deposit information. This does require printing and signing.
Forgot Your Password to Provider Portal
Please email provider.portal@naphcare.com if you have forgotten your password.