About NaphCare

As the CEO of NaphCare, Brad provides vision and strategic direction to a team of more than 6,000 heroic employees whose daily mission is to serve a disadvantaged patient population by providing quality health care, compassion and guidance toward a better life. Prior to joining his family’s business, he served nine years with the U.S. Department of Justice handling complex litigation at the trial and appellate court levels. Brad is a longtime public servant whose early career included founding and leading multiple nonprofit organizations devoted to the protection of public health and welfare.

Lee joined the NaphCare leadership team in 1994, and his primary responsibility is managing the company’s growth. Lee’s vast experience in sales, contract negotiations, budgeting and staffing plays a critical role in positioning the company for the future.

Connie, a licensed CPA, is responsible for overseeing all financial and accounting functions for each of NaphCare’s business divisions. She also leads NaphCare’s growing portfolio of third-party administrative (TPA) contracts, including the federal Bureau of Prisons (BOP) division. Additionally, Connie oversees a team that is developing innovative IT and software systems to streamline NaphCare’s internal operations.

Byron joined NaphCare in 2013, and in this time, he has helped to establish NaphCare as the premier healthcare and technology company in correctional healthcare. As Chief Operating Officer for NaphCare’s Local Government Division, Byron provides strategic executive leadership of healthcare delivery to local correctional facilities and is responsible for all aspects of budget and operations required to deliver NaphCare’s Proactive Care Model to our local correctional partners. He oversees more than 4,500 corporate and clinical employees across the country, ensuring that NaphCare delivers consistent, quality patient care.

Susanne serves as the Chief Operating Officer for NaphCare’s State Government Division. In this role, she provides strategic executive leadership of healthcare delivery to state correctional facilities and oversees corporate and clinical employees across the country. Susanne is responsible for all aspects of budget and operations required to deliver NaphCare’s model of comprehensive healthcare to our state partners, ensuring consistent, quality patient care. As a Registered Nurse and licensed attorney, Susanne brings a broad understanding of the unique environment in which NaphCare operates. She has achieved the prestigious status of Fellow of the American College of Healthcare Executives (FACHE), earning her board certification in healthcare management.

Katherine leads NaphCare’s Federal Government Division in providing third-party administrative (TPA) services to federal Bureau of Prisons (BOP) facilities and Residential Reentry Centers throughout the continental US, Alaska, Hawaii and Puerto Rico. Katherine has led her team to position NaphCare as the largest and most tenured healthcare provider for the BOP, serving a correctional population of over 35,000. Her in-depth knowledge of Federal Acquisition Regulations and Federal Program Statements allow NaphCare to continually meet and exceed the needs of our clients.

A Certified Hemodialysis Nurse and Certified Correctional Healthcare Professional, Amber is the Chief Operating Officer for our Dialysis division. She provides overall site management for all of NaphCare’s correctional chronic dialysis units, including administrative, operational, clinical, purchasing, and financial functions. She also provides patient care quality analysis. Amber is responsible for retention and recruiting, compliance and performance audits, policy and procedure maintenance, compliance with unit accreditations and problem resolution.

Justin brings extensive experience in both the legal profession and correctional healthcare, making him uniquely qualified to lead NaphCare’s legal team. As NaphCare’s Chief Legal Officer, he oversees all legal aspects of NaphCare’s business operations, including contracting functions, corporate governance, litigation and risk management, and company-wide employee benefits. Before joining NaphCare, Justin served as a legal advisor to the Governor of Alabama. He attended Harvard University, the University of Alabama School of Law, and received an MBA from the University of Alabama at Birmingham.

As the head of Human Resources, Jennifer's first priority is to take care of our people. She guides our team of HR professionals, drawing on her more than 20 years of experience in employee relations, regulatory compliance, recruitment and retention. Jennifer also has more than a decade of experience in correctional health care and government contracting, including with the United States Office of Personnel Management. With this knowledge and experience, Jennifer develops people-first strategies that make NaphCare an employer of choice across the country.

Dr. Jeff Alvarez is a leader and innovator in correctional healthcare. He is the 2024 recipient of the Bernard P. Harrison Merit Award, the National Commission on Correctional Health Care’s (NCCHC) highest honor. His extensive NCCHC experience includes roles as a board member, physician surveyor, and member of the Accreditation and Standards Committee. As NaphCare’s Chief Clinical Officer, he oversees quality initiatives for all clinical care provided to NaphCare’s patients. As an expert in NCCHC standards, he guides NaphCare partners in achieving accreditation.

As Chief Medical Officer for NaphCare, Dr. McLane oversees a team of corporate physicians and serves as a resource for and mentor to onsite providers. He has both onsite correctional healthcare experience and experience providing remote consultation to our client facilities. He provides review of patients with chronic care needs and is part of NaphCare’s STATCare team, providing nighttime critical care consultations when needed.

Darrelle leads our fully owned and operated pharmacy, NaphCare Rx. As head of pharmacy, she oversees formulary management, clinical CQI initiatives, drug utilization review, medication therapy management and pharmacotherapy. Darrelle oversees a seamless pharmacy transition for our partners, directing her team to ensure that all medications, treatments and sick calls are loaded in TechCare and ready for use on day one.

As Chief Technology Officer, Jason oversees the development of all software systems at NaphCare, including the architecture and implementation of NaphCare’s corrections-specific electronic operating system, TechCare. Jason’s ability to understand the complexities of correctional healthcare has allowed him to identify and apply technologies to streamline NaphCare’s Proactive Care Model and provide superior service to our partners.

As Chief Information Officer, Charlie works closely with the clinical operations and software development teams to ensure NaphCare's information systems continue to advance with efficient coordination. He brings extensive experience with information technology and system implementations to his role at NaphCare. His strengths in leadership, communication, client relations and business development help Charlie build and maintain strong relationships with all of NaphCare’s partners.

Jim founded the company now known as NaphCare, Inc. in 1989. Jim has more than 40 years of management and healthcare experience, including 30 years in correctional healthcare and 14 years in the development of software systems. As a leader in advancing industry innovation, he directed the development of TechCare, the first and only corrections-specific electronic operating system and health record (EHR) to enable effective correctional healthcare.

Marsha oversees NaphCare’s mental health team and provides clinical oversight to the mental health teams and mid-level clinicians at more than 30 jails nationwide. She works directly with clinical teams and corporate leaders to ensure compliance with NCCHC guidelines at all managed sites. Additionally, Marsha oversees NaphCare’s STATCare team and is an active participant in NaphCare’s Morbidity and Mortality conferences, Pharmacy and Therapeutics Committee and Utilization Management process. She works directly with the NaphCare IT department to develop clinical protocols for TechCare and works with compliance coordinators to ensure sites remain audit-prepared at all times.

As Corporate Medical Director, Dr. Wade serves as a resource for and mentor to NaphCare providers. He provides oversight of clinical care, conducts peer review and reviews policies and procedures to ensure NaphCare treatment protocols are in alignment with NCCHC guidelines. Dr. Wade also continues to treat patients for substance use disorder and chronic pain at an abstinence-based addiction and pain treatment center. Prior to joining NaphCare, Dr. Wade was a hospitalist for a decade, treating patients admitted in Las Vegas area hospitals and traveling to hospitals throughout Nevada, California, Hawaii, Oklahoma and the island of St. Croix.

Dr. Emily Feely is NaphCare’s Corporate Nephrologist and the Medical Director for onsite dialysis units. She is board certified in both Internal Medicine and Nephrology and provides care to dialysis and chronic kidney disease patients through both in-person visits and telemedicine. Dr. Feely also plays an active role in Pharmacy and Therapeutics Committee, Utilization Management and Morbidity and Mortality.

Dr. Kelly oversees NaphCare’s psychiatric providers and consults with our mental health teams to provide seamless care for patients in jails and prisons throughout the U.S. She has more than two decades of correctional healthcare experience, having been a Supervising Psychiatrist at Rikers Island in New York City, as well as overseeing psychiatric and mental health care as the Regional Director of Psychiatry for the Department of Corrections (DOC) in New Mexico. Her background includes academic appointments, including Yale University, where she did her Forensic Fellowship and served as an Assistant Professor of Psychiatry, as well as the Medical Director of the Connecticut Valley Hospital Whiting Forensic Unit. She is boarded in Adult Psychiatry as well as Forensic Psychiatry.

Dr. Stuart Tieszen is board certified in Psychiatry and Geriatric Psychiatry with more than 30 years of expertise caring for patients in Intensive Care. Dr. Tieszen is a member of the Alabama Psychiatric Association, American Medical Association and the American Psychiatric Association. Past honors include serving as the Chairman of the Department of Psychiatry for Carraway Methodist Medical Center, and as Chairman of the Department of Psychiatry for Norwood Clinic, both in Birmingham, Alabama.

Hannah is a Nurse Practitioner specializing in psychiatry/mental health and currently licensed in 18 states. As Vice President of Psychiatric Services, Hannah provides oversight and guidance to site and corporate psychiatric practitioners, including assisting them with site staffing, processes, and procedures. She also works closely with the accreditation team to ensure compliance. Her background includes business administration, human resources, and working as a nurse in critical care.

Carmen is a Licensed Independent Clinical Social Worker with experience ranging from the community mental health sector, direct practice, inpatient and private outpatient sectors to executive leadership and administrative training and experience. Carmen works with the mental health professionals in NaphCare’s partner facilities to ensure that NaphCare’s vision, policies and procedures are evident in their daily practice. She also coordinates with site leadership and corporate department leadership to ensure compliance with all NCCHC and NaphCare standards. She ensures that NaphCare's behavioral health team works with each local partner facility to provide a holistic approach to all patients while ensuring best practices.

Dr. Parrott is a seasoned clinical and forensic psychologist who develops and monitors NaphCare’s specialized mental health programs. She is an experienced forensic examiner for pre-trial and post-trial psycho-legal issues with previous experience in program development for inpatient mental health populations in secure settings and training for those who serve this population. Dr. Parrott collaborates with our partners to tailor standardized, empirically informed practices and programs. She also serves as a resource throughout - from program development and implementation to training, monitoring, and outcome assessment.